ORDER SHIPMENT Orders should arrive within two weeks of being placed. P.O. BOXES We are unable to ship internet orders to P.O. Boxes. For special arrangements to ship to P.O. Boxes, please call in your order. 818-988-4488 SHIPPING METHOD ++ 4-8 business day delivery is available via FedEx Ground. ++ International shipping can take 3-8 weeks. ++ Gift Certificates are emailed within one business day. COST CALCULATION Rates are calculated on the weight and size of each parcel. Costs increase only when Fed Ex increases charges to us. Shipping cost is NEVER refunded. PACKING All orders are packed and shipped as efficiently and economically as possible and are packed with unprinted paper that is safe for buns to play with and chew. HANDLING There is no handling fee at this time. RETURNS We will refund any unused items that are returned within two weeks of receipt of order. Shipping costs are never refunded. QUESTIONS? Please call 818.988.4488 or write bunnyluv@bunnyluv.com with any questions regarding shipping of your order.